ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
1. The unit will be operated within strict operational controls with close management supervision.
2.The company has established communications and good working relationships with all authorities and stakeholders
3. All management team have completed their training on all late-night licencing activities online, this will be refreshed on
annual basis, records and content of this training can be provided on request.
4. All management team have completed their training on “Conflict Management” online, this comprises of dealing with
challenging customers and customers who are under the influence of intoxicants.
5. The register shall be available at all reasonable times to an authorised officer of the Licensing Authority or Police. This
register is to be always kept at the premises and shall be so maintained as to enable an authorised officer or Police to
establish the particulars of all door supervisors engaged at the premises.
6. The CCTV system within the premises is fully compliant with the guidance contained in the Information Commissioner’s
Office (ICO) guidance document.
7. CCTV system is a recordable system, capable of providing clear, good quality images in all lighting conditions.
8. Cameras shall encompass all entrances, exits to the premises and all areas where licensable activity occurs.
9. Equipment shall be maintained in good working order and checked on a regular basis to ensure it displays the correct
time and date.
10. The system shall record in real time and operate whilst the premises are open to the public. The recordings shall be
retained for a period of 31 days and made available to any authorised officer on reasonable request for evidential
purposes, in accordance with Data Protection Legislation.
11. The Recording equipment shall be kept in a secure environment.
12. There shall be sufficient members of trained staff available to be able to download or view CCTV evidence with the
minimum of delay at the reasonable request of an authorised officer.
13. Notices are prominently displayed inside the premises advising patrons that there is a CCTV system in operation.
14. There is a” NO GLASS “policy at this premises.
15. The premises is equipped with the intruder alarm system which comprises of control panel, motion sensors& external
sounders.
16. There are also Panic Attack system by front counter& the office.
17. These are linked to the monitoring station (Secom-security company) & The Police.
18. All accidents& incidents (violent, criminal or anti-social behaviour) are recorded and reported online.
19. The record will contain the time and date, the nature of the incident, the people involved, the action taken and details
of the person responsible for the management of the premises at the time of the incident.
20. A digital log of these is always available within the premises and can be viewed and downloaded upon on request by
an authorised officer of relevant responsible authority and/or Police Officer.
21. The records will be retained for at least 12 months.
22. All shift runners are registered first aiders. At least one first aider on duty at all times.
23. An adequate, sufficient and appropriate supply of first aid equipment and materials is available on the premises at all
times.
24.The premises will comply with Local Authority fire regulations
25. Fire safety management procedures including fire alarm, emergency lighting& fire extinguishers are within the premises.
26. These are tested annually and relevant certificate are held within the premises.
27. A Fire risk assessment is completed annually.
28. All staff& management team have completed “The Fire Training” module online.
29. An annual gas safety (CORGI) and PAT testing are conducted annually and relevant certificates are held at the
premises and can be viewed by an authorised officer of relevant responsible authority.
30. The premises operates a no-smoking policy.
31. Routine maintenance to restaurant areas.
32. Management to ensure that during the final hour of trading appropriate announcements are made to remind patrons of
the need to leave the premises quietly without causing annoyance, nuisance or disturbance to local residents.
33. No speakers for amplification of music shall be placed on the outside of the premises or on the outside of any building
forming a part of the premises, or in any lobby area that will project loud music externally
34.No amplified sound shall be generated within the premises to give rise to nuisance within the nearest residential
dwellings and music shall be played at background level only to allow face to face conversations
35.All reasonable steps (including patrolling the external areas from time to time) shall be taken to stop customers or
potential customers from congregating outside the premises or causing noise nuisance to residents living in the vicinity of
the premises
36.Prominent notices shall be displayed at all exits requesting customers to leave the area quietly and respect residents
37.Delivery drivers/riders shall be given clear, written instructions to use their vehicles (cars, mopeds, cycles etc) in a
responsible manner so as not to cause a nuisance in the vicinity of the licensed premises or the delivery location, not to
leave engines running when vehicles are parked and not to obstruct the highway or footway. Drivers/riders will be
encouraged to wait for their orders within the premises. Drivers/riders who do not comply with the instructions will not be
permitted to make deliveries on behalf of the licensee.
38.The external doors of the premises shall be kept closed late night except for immediate access and egress from 23:00
hours until the premises closes.
39. A suitable signage to be positioned at exits to request the co-operation of patrons, in particular to make as little noise as
possible when leaving the premises.
40. Limited noise to be generated from plant.
41. Attenuators are fitted to extraction/refrigeration plant
42. A sufficient number of suitable receptacles are in appropriate locations for the depositing of waste materials such as
food wrappings, drinks containers& etc. by customers.
43. To ensure that measures shall be put in place to remove litter or waste arising from customers and to prevent such litter
from accumulating in the immediate vicinity of the premises or neighbouring premises.
44. The premises will comply with the DEFRA voluntary code of practise on reducing litter caused by ‘food on the go’.
45. Provision of waste collection services: All the rubbish produced by the premises shall be stored securely in a
designated area or in a bin with a tight fitting and lockable lid. The ‘collection and removal of litter’ shall be taken to include
the satisfactory disposal of spilled food and similar materials to leave the footway in a clean, safe and wholesome condition.
46. Staff awareness to presence of young persons and advise authorities concerned.